FAQS
To check the status of your order, contact us at info@darakdeals.com and we will be more than happy to update you on the progress of your order and estimated delivery date.
We accept a variety of payment methods:
- Visa or MasterCard Debit and Credit Cards.
- PayPal.
If your payment has failed, please try again after checking whether your account details, billing address, Debit or Credit Card details, or any other payment-related information is accurate.
Check that your internet connection is working.
If any amount has been debited during the failed transaction, it will be credited back to your Credit Card or Paypal within seven business days.
We understand that you may occasionally wish to return your purchases. We'll be happy to help you with the process.
We do not accept:
- Lingerie, undergarments, swimwear and socks.
- Fragrances, toiletries, cosmetics, beauty and skincare products.
- Watches, sunglasses, fashion jewellery, glassware and handbags.
Please return your items in their original packaging, within 15 days of delivery. Double-check that you've included all the tags, accessories, promotional gifts and warranty cards that came with your order.
You can cancel your order or a part of your order online on DarakDeals.com as long as you do so before it has been processed ( within 1-2 days from placing the order ).
If it has already been dispatched, you can wait for it to arrive and then refuse the delivery.
Please note, you can also cancel products you’ve bought during a sale.
Once you’ve canceled an order, your refund will be credited to your card or Paypal once we’ve finished processing the cancellation.